Service and Repair Department
Our Mission Statement
The Technical Department is an integral and necessary part of a successful Sewing Machine Dealership. Our Mission is to support that product by providing qualified Technicians that have received formal training along with years of experience for all the brands we sell. This service is to be delivered in a timely and easily accessible manner with communication throughout the process.
Jim Parsons (full time) is our Master technician and has been formally trained by all leading manufacturers including, Baby Lock, Viking, Bernina, Janome, and Singer. Jim has over 30 years of experience repairing all makes and models of Sewing machines that also include Kenmore, Pfaff, Juki, Taylor, Brother.
Steve Gruber (owner, full time) has over 30 years of experience repairing sewing machines.
Steve has been formally trained by Brother (including all of their single needle, multi-needle machines, and PR Series). Steve has regularly attended Brother's training series on all of their machines as recently as 2015. Also formally trained by Singer, Baby Lock, and Juki.
Harvey Federman is our part-time master technician and founder of Sew Right Sewing Machine's. Over 40 years of experience. Harvey has been formally trained by all leading manufacturers including:
Singer, Baby Lock, Elna, Viking, Janome, Bernina, and Juki.
We have the best of the best with over 100 years of combined experience.
There's a reason why Sew Right is the best-reviewed, most recommended sewing machine dealer in New York City and Long Island.
We've been serving the Tri-State area since 1973