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Frequently Asked Questions


Can I hire you to sew/hem/repair clothes, curtains, and other items?
We do not sew for hire. However, we do offer sewing machines and lessons in how to sew so that you can execute your project independently!

Do you rent sewing machines?
We do not offer sewing machines for rent. However, we do have frequent Studio Sewcial classes where participants may use and borrow our classroom machines to complete their projects independently without an educator's assistance.


Do I need to make an appointment to service or repair my machine?

You are welcome to visit us during regular store hours and bring your machine at any time. An appointment is not necessary.

How long will it take?
All machines are placed into the same queue when they are brought in on a first come, first serve basis. On average it takes 1-3 weeks for service

What do I need to bring with me when bringing in my machine for service or repair?
◦ Sewing Machine
◦ Foot Pedal
◦ Power Cord
◦ Bobbin Case
◦ Bobbin
◦ All Purpose Presser Foot
◦ Embroidery Machines: Embroidery Module and a Hoop

How much will it cost?
This all depends on the make and model of your machine, as well as its condition. When you visit us, we will provide you with a FREE estimate. You can decide at the time if you want to move forward with service and/or repair. 

Do you service commercial and industrial machines?
Yes, but only the head. You do not need to bring in the entire table for service.

Do you make house calls? Will you come to my home or studio to repair my machine?
Unfortunately, due to the volume of machines we receive in-store, we are unable to accommodate house calls.


What is the best sewing machine?
It depends! The best sewing machine for you depends on what you want to achieve with your sewing. The needs of someone sewing fine garments are different than those of someone sewing a heavy duty bag. There are a wide range of sewing machines and they perform diverse functions depending on their use. The simplest way to determine the best sewing machine for you is to visit the store, share a list of potential projects and a few must-have features, and test machines until you find the one!

Do you only sell sewing machines?
We sell all types of machines! We sell sewing and embroidery machines, sergers, overlockers, sashiko, multineedle embroidery machines. Additionally, we carry sewing machine parts and accessories for all brands of sewing machines including: Baby Lock, Bernina, Brother, Janome, Juki, Husqvarna Viking, and Pfaff.
We also have high quality quilting cottons by the yard and pre-cuts. We carry thread for all purpose sewing and embroidery. We have notions, tools, and interfacing.